User experience and value: a bibliometric study
Experiencia do usuário e valor: um estudo bibliométrico
Palavras-chave:
User Experience, Value, SoftwareResumo
This research aimed to explore the literature on user experience (UX) and its correlation with perceived values. While previous studies have often examined UX and value in isolation, our study bridges this gap, highlighting their intertwined relationship. Utilizing a rigorous methodology, a bibliometric review was conducted on the Scopus and Web of Science databases, encompassing articles from 1966 to 2023. The research protocol was validated by a panel of experts, including three doctors and two specialists. Our findings revealed recurrent themes around usability, design, productivity, and the psychological aspects of value and UX. The results underscore the pressing need for a deeper understanding of the UX-value relationship. This study offers valuable insights for both practitioners and academics, emphasizing the significance of articles that delve into UX and perceived value. From a management perspective, our research underscores the importance of UX-centric planning in software development, ensuring the integration of value-driven actions grounded in empirical research
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